Privacy Policy

Artsys Automation S.R.L. – Effective Date: May 09, 2025

1. Introduction

This Privacy Policy explains how Artsys Automation S.R.L. (“Artsys”, “we”, “us”, “our”) collects, uses, stores, and protects personal data provided through the website www.artsys.ro (the “Website”).

We are committed to protecting your privacy and processing your personal data in a transparent and secure manner, in accordance with Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR) and applicable Romanian data protection laws.

2. Who We Are

Artsys Automation S.R.L.
Address: Sos. Berceni 104, Bloc Turn C4, Et. 10, A 23, Sector 4, Bucharest, Romania
Email: contact@artsys.ro
Phone: +40 746 863 686
Trade Register No.: J2025016298009
CUI: 51407328

We act as a data controller when processing your personal data via this Website.

3. Categories of Data We Collect

Depending on how you use our Website, we may collect the following categories of data:

• Identity Data: Name, company, job title
• Contact Data: Email address, telephone number
• Technical Data: IP address, browser type, operating system, device information, access times
• Usage Data: Pages visited, navigation paths, interaction with features
• Communication Data: data included in the messages sent through contact forms, chats, or emails

We do not intentionally collect special categories of personal data (sensitive data) via the Website.

If you get in contact with us by using the personal data of others (e.g. the email address etc.), you should inform such person about the disclosing of its personal data to us, you being the only person responsible for any damages caused to that person by disclosing its data to us without its consent.

4. How We Collect Your Data

We collect personal data:

• Directly from you: when you complete a contact form, request a quotation, sign up for services, or send us emails.
• Automatically: through cookies and analytics tools used to track Website usage and performance (see our Cookie Policy)

5. Purposes and Legal Grounds for Processing

Your personal data is processed lawfully and fairly for the following purposes:

6. Data Sharing and Transfers

We do not sell your personal data. However, we may share your information with:

• IT service providers, hosting companies, CRM platforms or other service providers, strictly for business operations and only as necessary for the performance of such services
• Legal or regulatory authorities if legally required
• As provided in the Cookies Policy

All service providers are bound by confidentiality and data processing agreements compliant with GDPR.

We do not transfer your data outside the European Economic Area (EEA) unless adequate safeguards are in place (e.g. Standard Contractual Clauses).

7. Data Retention

We retain your personal data only as long as necessary for the purposes listed in this policy:

• Contact inquiries: up to 12 months after last communication
• Pre-contractual exchanges: up to 36 months
• Contract execution: for the term of the agreement plus any legally required period, but such shall be regulated by the services contract to be concluded between the parties
• Contact details for marketing communications/newsletters by email/sms: until you withdraw your consent or oppose to receiving, which can be made at any time, by sending a request to our contact details or with the occasion of each communication you receive from us.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: to receive a confirmation whether your data are processed by us and to request a copy of your data
• Right to Rectification: Request correction of inaccurate or outdated data
• Right to Erasure (“right to be forgotten”): erasure cannot be done if, in particular, the processing is necessary for the achievement of a legitimate interest we have or for the establishment, exercise or defence of a right in court.
• Right to request the Restriction of Processing, especially until the data rectification or in case you oppose to processing
• Right to Data Portability if the legal conditions are met
• Right to Object to processing on grounds related to your particular situation
• Right to Withdraw Consent at any time (if processing is based on consent) without such withdrawal to affect the legality of the processing performed before such withdrawal
• Right to Lodge a Complaint with the Romanian Data Protection Authority (ANSPDCP): www.dataprotection.ro

To exercise these rights, please contact us at: contact@artsys.ro.

9. Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risks, including:

• SSL encryption of data in transit
• Access controls to back-end systems
• Employee confidentiality agreements
• Regular system maintenance and patching

10. Cookie Usage

We use cookies to improve functionality, user experience optimization, analyse traffic, personalize content etc. Cookies are stored only with your consent unless strictly necessary for the operation of the Website.

Please refer to our Cookie Policy for more information on the types of cookies used and how to manage your preferences.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be published on this page with a revised effective date.

12. Contact for Data Protection Matters

For any privacy-related questions or requests, you can contact:

Data Protection Officer (DPO)
Artsys Automation S.R.L.
Email: contact@artsys.ro
Subject: Data Privacy RequestJ2025016298009